What's Evolving

Evolve Performance Group Blog

Archive by tag: Client EngagementReturn
Are your dealership’s customers satisfied or are they engaged?

Are your dealership’s customers satisfied or are they engaged?

For years, we’ve been chasing Customer Satisfaction in the automotive industry. Here’s my question – Why are we aiming so low? Satisfaction is meeting the most basic of customer expectations. Is the new car full of gas? Is it cleaned and ready for delivery on time? Was the vehicle fixed right the first time? These are things that customers expect of us.
Read More

Why Consumers Bond with Some Brands for Life

At Evolve, our data and experience indicate that engaging clients effectively is foundational in building a successful organization in both B2B and B2C environments. Why? Because fully engaged customers are committed to the success of the companies with which they love to do business. They are loyal, easy to serve, and much more valuable to a company’s bottom line than their less engaged peers.
Read More



Employee Engagement

Employee Engagement

For one client a .10 increase in employee engagement
increased market share by 69%.

Get In Touch

To schedule a demo or for more information about our engagement, consulting, and development services,
use the form below to contact Evolve Performance Group.
* Required