The right employee engagement survey adds a fundamental component in the process of “how to” improve employee engagement. Similar to a visit to the doctor, how can you expect leadership and managers to train and develop, mentor, retain employees, manage performance, and provide healthy reviews - if you don’t measure first and then align engagement training for the best results?

Excellent article by Marcel Schwantes that defines many of the “what’s & why’s” of leadership. While many agree on practicing accountability; creating transparency; confronting reality; clarifying expectations and listening first -- many do not understand the “how to” component.

I believe many software development companies don’t appreciate the fundamental value of a scientifically-validated, confidential, performance-based employee engagement survey tool. Understanding the value of an employee engagement survey, and it’s data, is helpful for people to also understand the difference between the definition of “employee engagement” and an “employee engagement program” that improves employee and client engagement.

Most will calculate about 60% of the person's salary and some training to determine their cost of turnover. When was the last time you calculated the other costs such as lower Productivity & Product Quality + lower Employee Morale + lower Customer Service and Profit Margin + lower Return on Investment for Marketing?