What's Evolving


Evolve Performance Group Blog


Archive by tag: AutomotiveReturn
RSS
Employee engagement can boost the value of a dealership’s human capital

Employee engagement can boost the value of a dealership’s human capital

Two years ago, I joined the crusade to help business owners, CEOs, CFOs, and CHROs (i.e., CXOs) discover the business strategy of “engagement” and the science of behavioral economics as a way to improve business performance. If you are buying or selling a dealership, or are simply looking for ways to improve profitability and performance, engagement can give you a way to validate value and give you a competitive edge.
Read More
Are your dealership’s customers satisfied or are they engaged?

Are your dealership’s customers satisfied or are they engaged?

For years, we’ve been chasing Customer Satisfaction in the automotive industry. Here’s my question – Why are we aiming so low? Satisfaction is meeting the most basic of customer expectations. Is the new car full of gas? Is it cleaned and ready for delivery on time? Was the vehicle fixed right the first time? These are things that customers expect of us.
Read More




Archive


Categories

Employee Engagement

Employee Engagement

For one client a .10 increase in employee engagement
increased market share by 69%.

Get In Touch

To schedule a demo or for more information about our engagement, consulting, and development services,
use the form below to contact Evolve Performance Group.
* Required